Do you currently have insurance for your device? * (i.e. Samsung Care+, Apple Care)
Have you purchased your device in the last 60 days? *
Please review and confirm the following by checking the consent and acknowledgment box for each item:
* Field required.
Make sure to check your spam folder for emails from support@case-mate.com
Step 1. Navigate to Settings and then tap About phone.
Step 2. Details about your phone number, IMEI, model number, and serial number will be displayed on-screen.